Thursday, April 16, 2009

are you sure you're insured?

Sooooo... funny story, that set me on edge for about 24 hours but has a happy ending:

We recently received our bill for our auto insurance, postmarked 4/10, but due 3/13!!! the next day, we received a notice from the insurance company letting us know that since we hadn't paid our bill, we were no longer covered... gaaah!

Well, after speaking with our agent, it seems there were a number of problems, none of which was our fault (except maybe one). We got our auto insurance before we bought the house, when we lived in our temporary apartment. When we bought our house, we got it insured with the same company. What was supposed to happen was they were supposed to take our new address and change it for our car policy. well... that didn't happen. Our agent tried to call my cell phone when he got the bill returned in the mail, but apparently couldn't get through, or the number was wrong. unfortunately, we never gave him our new home number, which would have solved things. It's very possible that he called while my cell phone was on the fritz, but we'll never know.

Anyway, to make a long story short, our agent assured us we hadn't lost our coverage, he has all the proper phone numbers, and everything is hunky dory. Don't you just love a happy ending?

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